Credit representative details
[BUSINESS LEGAL NAME] Pty Ltd · ABN [INSERT] · Credit Representative Number [INSERT] of [LICENSEE NAME], Australian Credit Licence [INSERT].
Our services
We may provide credit assistance by suggesting or assisting you to apply for a particular credit contract or increase to a credit limit. [INSERT AUTHORISED SERVICE SCOPE.]
Lender panel and commissions
[INSERT CURRENT LENDER PANEL DISCLOSURE, AGGREGATOR DETAILS, COMMISSION ARRANGEMENTS AND HOW A CONSUMER MAY REQUEST AN ESTIMATE.]
Best interests duty
Where the law requires, mortgage brokers must act in the consumer’s best interests and prioritise those interests when providing credit assistance.
Complaints
Contact [COMPLAINTS CONTACT] at [EMAIL/PHONE]. If unresolved, you may be able to contact the Australian Financial Complaints Authority. Insert the current AFCA membership and contact details supplied by your licensee.
Things you should know
Before proceeding, you should receive documents explaining the preliminary assessment, credit proposal, fees, commissions and other required disclosures relevant to your circumstances.